Returns & Exchanges

At Alegra Organica, we want you to be completely satisfied with your natural beauty journey. If a product isn't the right fit for your skin, we offer a 30-day return policy for a full refund or store credit.

Return Process

• 1.
  Initiate Your Request

  Contact our botanical support team via email with your order number and the specific items you wish to return.

• 2.
  Prepare Your Package

  Securely pack the items in their original eco-friendly packaging to ensure they are protected during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided by our team and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our laboratory inspects the return, we will process your refund to your original payment method within 5-7 business days.