Frequently Asked Questions

Discover everything you need to know about our organic beauty rituals.

Are Alegra Organica products 100% natural?

Yes, every product in our collection is formulated with 100% certified organic and natural ingredients, free from synthetic fragrances, parabens, and sulfates.

Do you test your skincare products on animals?

Never. Alegra Organica is a strictly cruelty-free brand. We believe in beauty without harm and do not test any of our formulas or ingredients on animals.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but usually arrive within 10-14 business days.

What is your return policy for opened products?

We offer a 30-day satisfaction guarantee. If a product doesn't suit your skin type, you can return it within 30 days for a full refund or store credit, even if it has been opened.

Are your glass bottles and packaging recyclable?

Sustainability is at our core. Our glass bottles are fully recyclable, and we use biodegradable cornstarch peanuts and FSC-certified cardboard for all shipping materials.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.